FromayBesançon Return Policy

We hope you love your purchases, but if for any reason you do need to return an item, we’ve made it as simple as possible. Just return the item(s) in the original undamaged packaging including all contents- within 14 days of receiving your order, and enclose the completed returns form in your parcel. For reasons of health and safety we will only be able to offer a refund on unused items. Items which are returned in an unsaleable condition or appear to have been worn will not be eligible for refund, and will not be returned back to you.

Ship all returns to the following address:

FromayBesancon
1793 Esto Court
Toms River, NJ 08755

Custom Made Collection Return Policy

Each design is custom made to fit according to your measurements Therefore please be aware that all purchases are FINAL SALE and there are no returns.

Custom Made Collection Shipping Details

Please be aware that orders shipped out of the Continental US may arrive up to four weeks from the time we receive your payment.
Orders shipped in the continental US will arrive up to three weeks from the time we receive your payment.