Registering for this site allows you to access your order status and history. Just fill in the fields below, and we'll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.
Create an AccountCollection | USA | International |
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Ready to wear | 5 - 7 business days | 10 - 14 business days |
Custom Made | up to 3 weeks | up to 4 weeks |
Ready to Wear Collection
We hope you love your purchases, but if for any reason you do need to return an item, we’ve made it as simple as possible. Just return the item(s) in the original undamaged packaging including all contents- within 14 days of receiving your order, and enclose the completed returns form in your parcel. For reasons of health and safety we will only be able to offer a refund on unused items. Items which are returned in an unsaleable condition or appear to have been worn will not be eligible for refund, and will not be returned back to you.
Ship all returns to the following address:
FromayBesancon
1793 Esto Court
Toms River, NJ 08755
Custom Made Collection
Each design is custom made to fit according to your measurements Therefore please be aware that all purchases are FINAL SALE and there are no returns.